Tuesday, December 2, 2014
MOURINCE EFFOMBO, NEW DHL COUNTRY MANAGER FOR TANZANIA
Maurice Effombo has been appointed as the new Country Manager for DHL Express Tanzania, leading the dynamic international courier company in the country.
Effombo previously held the role of Country Manager for DHL Express in Cameroon since 2009 and achieved great success in this role.
His responsibilities at DHL will include ensuring excellent customer service and support levels, for both local and international clients. Effombo’s top priorities as Country Manager will be to grow market share, particularly within the SME industry, and to continue to drive service-related initiatives to ensure the express company delivers superior service to its customers and remains the country’s logistics provider of choice
“Tanzania holds huge growth potential for the DHL brand as we continue to invest in infrastructure, build our customer base and deliver more value for both businesses and general consumers,” comments Effombo. “Not only will I be creating value for the DHL brand, but also ensuring that Tanzania is an active participant in the global economy and this would be through enhancing companies’ efficiencies through our products and services.”
DHL Tanzania is headquartered in Dar Es Salaam and has over 90 service points and retail outlets across the country. “DHL operates in more than 220 countries worldwide, and over 50 within Sub-Saharan Africa with a dedicated air network and unparalleled infrastructure. This provides a huge benefit for businesses and private customers looking to access our network, connecting the companies within Tanzania with the world. Our focus will be to retain our leadership position without sacrificing on service quality, and this is a key focus area that I will be addressing going forward,” concludes Effombo.
Upon announcing the appointment, Charles Brewer, Managing Director for DHL Express Sub Saharan Africa, said Effombo’s wide experience in all aspects of the express business make him an ideal choice as the company moves to expand its footprint in East Africa.